REGISTRATION AND PAYMENT
In a worldwide teaching operation, sufficient lead time is needed for course logistics. For this reason, PetroSkills would appreciate receiving registrations at least one month before the course. However, we accept paid registrations for a viable session through the day before the course begins. Registrations can be made online at www.petroskills.com or by contacting email@example.com for a Registration Form. Registrations are confirmed upon receipt of payment. In the meantime, an Acknowledgment of Reservations will be issued via email. Once payment is received, an email will be issued confirming the registrant’s seat in the course.
Please note we do not arrange hotel accommodations for participants. When possible, we reserve a block of rooms at the suggested hotel(s). Participants should contact the suggested hotel directly for room rates and availability at least three weeks before the course begins. Remember to mention that you are attending a PetroSkills course to receive a discounted rate, if applicable. Please note if a course venue changes for whatever reason, the participant or their representative will be contacted via email. PetroSkills reserves the right without payment of consideration to videotape, film, photograph and/or record course sessions and course participants in any media type and to alter or edit these images for use in its publications, including website entries.
PetroSkills may use participant contact information (mail, email, telephone or fax) for the following limited purposes: (i) to provide updated class information and other information related to professional development in the petroleum industry, (ii) to request your help in evaluating PetroSkills courses and materials, and (iii) to provide information concerning future course offerings.
The use of any recording device (audio or video) by participants during a PetroSkills course is strictly prohibited. The unauthorized use of a recording device during a PetroSkills course presentation shall be grounds to remove the participant and confiscate or destroy the related recording. No portion of any PetroSkills course may be recorded digitally, on film, video tape, audio tape or other recording device or be reproduced photographically or by any sight or sound device without the explicit written permission of PetroSkills. All PetroSkills course presentations are the sole property of PetroSkills. We are the exclusive owner of the copyright of all course materials.
Tuition fees are due and payable in US dollars upon receiving the corresponding invoice. Again, a registration will not be confirmed until payment has been received. Tuition fees do not include living costs, but do include tuition, purchase price of course materials, daily refreshments, and a $100.00(USD) non-refundable registration fee, per five days of training or less. Tuition must be paid prior to the first day of the course. If payment has not been made prior to the course start date, the registrant or their representative should contact the appropriate Customer Service Department to make payment arrangements.
Note: Where applicable due to government regulations, Goods and Services Tax (GST) or Value Added Tax (VAT) will be added to the total tuition fees. Pricing subject to change. See website for current pricing and availability.
TRANSFERS, SUBSTITUTIONS, CANCELLATIONS AND REFUNDS
Transfers may be accepted if received 30 days or more before the course begins. There is not a transfer fee but tuition will be due based on the registered course. PetroSkills may allow a registrant to transfer to a subsequent course after the 30-day cut off period providing the tuition fees have been paid and the requested course is open for enrollment. If a transfer is made and the subsequent course is not attended, no money will be refunded. Only one transfer per initial registration is allowed. Substitutions may be made at any time without penalty.
If it is necessary to cancel an enrollment, full paid tuition, less the non-refundable registration fee of $100.00(USD) per five days of training or less, will be refunded providing the cancellation is received in our office 30 days or more prior to the course start date. If tuition is not paid at the time of the cancellation, the $100.00(USD) registration fee per five days of training or less is due, providing the 30 day notice was received. For cancellations received less than 30 days prior to the course, the full tuition fee is due. Please contact the appropriate Customer Service Department if you wish to cancel or transfer your enrollment. Enrollments are not automatically cancelled if tuition payment is not received by the start of the course.
We reserve the right to cancel any course session at any time. This decision is usually made approximately two weeks before the course begins. If we cancel a course, enrollees will be given the opportunity to transfer to another course or receive a full refund, provided the enrollment was not transferred into the cancelled course late. Keep our cancellation policy in mind when making travel arrangements (airline tickets, hotel reservations, etc.), as we cannot be responsible for any fees charged for canceling or changing your travel arrangements. We reserve the right to substitute course instructors as necessary.
A Certificate of Completion is awarded to each participant who satisfactorily completes the course and will be awarded by the instructor(s) on the final day.
PetroSkills and John M. Campbell & Co. reserve the right without payment of consideration to videotape, film, photograph and /or record course sessions and course participants in any media type and to alter or edit these images for use in its publications, including website entries.
PetroSkills and John M. Campbell & Co. may use participant contact information (mail, email, telephone or fax) for the following limited purposes: (i) to provide updated class information, (ii) to request your help in evaluating PetroSkills and John M. Campbell & Co. courses and materials, and (iii) to provide information concerning future course offerings.
The use of any recording device (audio or video) by participants during a PetroSkills and John M. Campbell & Co. course is strictly prohibited. The unauthorized use of a recording device during a PetroSkills and John M. Campbell & Co. course presentation shall be grounds to remove the participant and confiscate or destroy the related recording. No portion of any PetroSkills and John M. Campbell & Co. course may be recorded digitally, on film, video tape, audio tape or other recording device or be reproduced photographically or by any sight or sound device. All PetroSkills and John M. Campbell & Co. course presentations are the sole property of PetroSkills and John M. Campbell & Co.
Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our website and linked to our registration Terms and Conditions.
The Information We Collect
This notice applies to all information collected or submitted on the PetroSkills website or by our registrations personnel. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Company & Job Title
Country of citizenship
Credit/Debit Card Information
The Way We Use Information
We use the information you provide about yourself or someone else to ensure we provide you with the products and services that you purchase from us. We do not share this information with outside parties except to the extent necessary to complete that order or service.
We use email addresses to answer the email we receive and to coordinate delivery of your products or services. Your email address may also be used to send you information about your training or services, or to advise you about other related training and services. Such addresses are not shared with outside parties.
We use non-identifying and aggregate information to better design our website and our services. For example, we may note that that X number of individuals took a certain course, or that Y number of individuals from a certain region used our services. But we would not disclose or maintain any information that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
All personal information we collect will be either destroyed or anonymized no more than 5 years after our last date of interaction with you. Unique and personally identifiable information such as email addresses, phone numbers, and street addresses will be removed. Aggregate and anonymous data may be preserved to provide analytical insight into our business and the market.
Subject Access Requests
You can access all your personally identifiable information that we collect online and maintain by submitting a Subject Access Request. We use this procedure to better safeguard your information. Subject Access Requests can be requested through CustomerService@PetroSkills.com.
PetroSkills commits to respond within 4 weeks of receiving a Subject Access Request. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Who Will Contact You
You may receive email from the following addresses at PetroSkills: Accounting@PetroSkills.com , CustomerService@PetroSkills.com , Promotions@PetroSkills.com
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at +1.800.821.5933 (North America) or +1.918.828.2504 (International) or send us an email at CustomerService@PetroSkills.com