OUR COMMITMENT TO PRIVACY

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our website.

  1. The Information We Collect

  2.  
  3. This notice applies to all information collected by or submitted to PetroSkills.  The types of personal information collected are:
  • -Name
  • -Address
  • -Company & Job Title
  • -Email address
  • -Phone number
  • -Country of citizenship
  • -Credit/Debit Card Information
  1.  
  2. The Way We Use Information

  3.  
  4. We use the information you provide about yourself or someone else to ensure we provide you with the products and services that you purchase from us.  If you do not supply this information we may not be able to provide you with the requested products or services.  The information may be used to perform a variety of purposes, including to:
  • -Provide and deliver the services and features you request, process and complete transactions, and send you related information, including purchase confirmations and invoices;

  • -Respond to your comments, questions, and requests and provide customer service and support; 

  • -Communicate with you about services, features, surveys, newsletters, offers, promotions and events, and provide other news or information about PetroSkills;

  • -Monitor and analyze trends, usage, and activities in connection with the PetroSkills Services and for marketing or advertising purposes; 

  • -Investigate and prevent fraudulent transactions, unauthorized access to the PetroSkills Services, and other illegal activities;

  • -Personalize and improve the PetroSkills Services, and provide content, features, catalogs and/or advertisements that match your interests and preferences or otherwise customize your experience using PetroSkills Services;

  • For other purposes about which we notify you; and

  • -To improve our services and marketing effectiveness.  For example, we use non-identifying and aggregate information to note that that X number of individuals took a certain course, or that Y number of individuals from a certain region used our services.

Processing

By providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries and territories, which may have different privacy laws from your country of residence.

  1. Sharing and Disclosure of Information.

  2. We will not share personal information about you or any Content with any third parties except as described in this Privacy Notice or in connection with PetroSkills Services.  For example, we may share personal information about you including as follows:

  3.  

  4. Vendors, Consultants and Other Service Providers:  We may share your information with third-party vendors, consultants and other service providers who are working on our behalf and require access to your information to carry out that work, such as to process billing, provide customer support, etc.  These service providers are authorized to use your personal information only as necessary to provide services to PetroSkills and/or PetroSkills Services.

  5.  

  6. Employer:  If requested we may share your contact information, information about the products or services that you purchased, critiques and or evaluations that you submitted.

  7.  

  8. Compliance with Laws:  We may disclose your information to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to enforce our agreements, policies and Terms of Service, (c) to protect the security or integrity of the PetroSkills Services, (d) to protect PetroSkills, our customers or the public from harm or illegal activities.

  9.  

  10. Business Transfers:  We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  11.  

  12. Aggregated or Anonymized Data:  We may also share aggregated or anonymized information with third parties that does not directly identify you.

  13.  
  14. Our Commitment To Data Security

  15. PetroSkills takes reasonable precautions to protect Customer Data from loss, misuse, or unauthorized access, disclosure, alteration or destruction.  Customer Data is maintained on secure electronic computer systems, and access to these files is limited to personnel for whom access is necessary to properly provide the Services.  PetroSkills personnel who are authorized to access the data for the stated purposes are trained annually on this Privacy Policy, with emphasis on the need to keep Customer Data private and secure and the potential disciplinary consequences for the failure to do so.

  16. Customer Data – Hosted Software Services
  17.  
  18. PetroSkills SaaS systems collect information under the direction of its customers and has no direct relationship with the individuals whose personal data it processes.  If you are an individual of one of our SaaS customers and would no longer like to be contacted by one of our customers that use our service, please contact the customer that you interact with directly.  We may transfer personal information to companies that help us provide our service.  Transfers to subsequent third parties are covered by the service agreements with our customers.  The use of information collected through our SaaS solution shall be limited to the purpose of providing the service for which the customer has engaged PetroSkills.

Your Choices

Account Information & Retention.  You may update or correct information about you at any time by emailing us via the information in the “How To Contact Us” section of this privacy policy. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Notice.  If you wish to remove your data, please email us via the information in the “How To Contact Us” section of this privacy policy but note that we may retain certain information as required by law or for legitimate business purposes.  We may also retain cached or archived copies of information about you for a certain period of time.  We will respond to your access request within 30 days.

We will retain your information as needed to provide you products and services.  We will retain and use your information to comply with our legal obligations, resolve disputes and enforce our agreements.

Promotional and Newsletter Communications.  You may opt out of receiving promotional and newsletter emails from PetroSkills by following the opt-out instructions provided in those emails.  You may also opt-out of receiving promotional emails and other promotional communications from us via the information in the “How To Contact Us” section of this privacy policy with your specific request.  If you opt out, we may still send you non-promotional communications about our ongoing business relations.

Cookies.  Most web browsers are set to accept cookies by default.  If you prefer, you can usually choose to set your browser to remove or reject browser cookies or to prompt you before accepting such a cookie.  Please note that, if you choose to remove or reject browser cookies, this could affect the functionality of the PetroSkills Services.

  1. Complaint

  2. Customers have the right to file a complaint concerning our processing of their personal data.  All queries and complaints shall be handled in a timely manner by PetroSkills in accordance with internal procedures.

  3. In the unlikely event that customers have suffered harm due to a breach of their rights under the data protection policy and PetroSkills has not handled the complaint in a sufficient manner, customers may lodge a complaint with the supervisory authority.  Complaints can be submitted by contacting us via the information in the “How To Contact Us” section of this privacy policy.

  4. Who Will Contact You

  5. You may receive email from the following addresses at PetroSkills: Accounting@PetroSkills.com, Customer.Service@PetroSkills.com, Support@petroskills.com and Promotions@PetroSkills.com.
  6.  
  7. How To Contact Us

  8. Any questions about this Privacy Notice should be addressed to Customer.Service@PetroSkills.com, or to PetroSkills, 2930 S. Yale Ave, Tulsa, OK 74114.