Registration Policies

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REGISTRATION AND PAYMENT

It is recommended participants register early due to limited seating. However, registrations can be submitted up to the last business day before class provided there are seats available.

Registrations are confirmed when payment is received. Payment is due upon receipt of invoice and no later than 30 days before class. For registrations submitted less than 30 days before class, payment is due immediately otherwise a seat in the course cannot be guaranteed. Tuition fees are due and payable in US dollars. Please contact the Customer Service Department customerservice@petroskills.com if you cannot meet the payment requirements as registrations are not automatically cancelled when payment is not received.

TUITION FEES

Tuition fees include tuition, course material, daily refreshments and a non-refundable registration fee of $100.00 (USD) per five days of training or less. As a reminder a seat in the course is not confirmed until payment is received. Please note tuition fees do not include living costs. Participants are responsible for booking and paying for their own hotel accommodations. When possible, PetroSkills will reserve a block of sleeping rooms at suggested hotel(s). Participants should contact the suggested hotel directly at least three weeks before the course begins. Remember to mention PetroSkills and/or the course title to receive a discounted rate, if applicable.

Note: Where applicable due to government regulations, Goods and Services Tax (GST) or Value Added Tax (VAT) will be added to the total tuition fees. For events in the UK, the merchant of record contracting with cardholder is PetroSkills UK Limited, a UK entity. For events in Canada, the merchant of record contracting with cardholder is PetroSkills Canada Inc., a Canada entity. For events in Australia and the UAE, the merchant of record contracting with cardholder is PetroSkills, LLC, a United States entity.

CANCELLATIONS, TRANSFERS, SUBSTITUTIONS, AND REFUNDS

A minimum of 30-day notice is required to cancel or transfer otherwise the tuition fee is forfeited or remains due if not already paid. Cancellation requests received 30-days or greater before class will be honored and tuition refunded, less the non-refundable registration fee mentioned above, provided there were no previous late requests to transfer. Transfer requests received 30-days or greater before class will be honored and tuition is transferrable provided there were no previous late request to transfer. Note: should there be a difference in tuition, the difference will be due. Only one transfer per initial registration is permitted.

Late requests to transfer into a future session of the same course will be considered provided the tuition is paid and the requested session is open for enrollment.

Substitutions of participants are permitted at any time without penalty.

Please contact the Customer Service Department customerservice@petroskills.com if you need to cancel, transfer, or make a substitution.

Transfers and cancellations will not be honored, and tuition is forfeited for courses that have reached maximum participation regardless of the amount of notice given.

PetroSkills reserves the right to cancel any course session at any time. The decision to cancel is generally made approximately two weeks before class. When a course cancels registered participants will be given the opportunity to transfer to another course or receive a full refund, provided the enrollment was not transferred into the cancelled course late. Keep this in mind when making travel arrangements (airline tickets, hotel reservations, etc.), as PetroSkills cannot be responsible for any fees incurred for cancelling or changing your travel arrangements.

We reserve the right to substitute course instructors as necessary.

CERTIFICATES

A Certificate of Completion is awarded to each participant who satisfactorily completes the course and will be awarded by the instructor(s) on the final day.

DISCLAIMER

PetroSkills reserve the right without payment of consideration to videotape, film, photograph and /or record course sessions and course participants in any media type and to alter or edit these images for use in its publications, including website entries.

The use of any recording device (audio or video) by participants during a PetroSkills course is strictly prohibited. The unauthorized use of a recording device during a PetroSkills course presentation shall be grounds to remove the participant and confiscate or destroy the related recording. No portion of any PetroSkills course may be recorded digitally, on film, video tape, audio tape or other recording device or be reproduced photographically or by any sight or sound device. All PetroSkills course presentations are the sole property of PetroSkills.

Rev. 24 Jul 18        


PetroAcademy™ Registration Policies

REGISTRATION AND PAYMENT

Registrations are confrimed when payment is received. Payment is due upon receipt of invoice and no later than 10 business days before the first day of the session. For registrations submitted less than 10 business days before session, payment is due immediately, otherwise a spot in the session cannot be quaranteed. Tuition fees are due and payable in US dollars. Please contact the Customer Services Department if you cannot meet the payment requirements as registrations are not automatically cancelled when payment is not received.

TUITION FEES

Tuition fees include tuition, access to the PetroAcademy software and digital course material for 3 years and a non-refundable registration fee of $100.00 (USD). As a reminder, a spot in the PetroAcademy session is not confirmed until payment is received. Please note tuition fees do not include the cost of hardware such as computers, microphones, or web cameras. Participants are responsible for providing and testing their own hardware and internet connection before the PetroAcademy session.

CANCELLATIONS, REFUNDS, TRANSFERS, and SUBSTITUTIONS

A minimum of 10 business days’ notice is required to cancel the enrollment otherwise the tuition fee is forfeited, or remains due if not already paid. Cancellation requests received 10 business-days or greater before participants receive their login credentials to PetroAcademy will be honored and tuition refunded, less the non-refundable registration fee mentioned above. Transfers to future sessions and substitutions of participants from the same company will be permitted if notice is given within 6 business days. Please contact the Customer Service Department if you need to transfer or substitute.

PetroSkills reserves the right to cancel any session at any time. The decision to cancel is generally made one week before the instructor-led virtual session. When a session cancels, registered participants will be given the opportunity to reschedule their virtual instructor-led sessions. We reserve the right to substitute course instructors as necessary.

PetroAcademy Specifications

Technology Requirements

Participants will need a computer, microphone headset or telephone, and internet connection to enjoy a fully interactive learning experience through PetroAcademy. Although not required, a webcam is recommended.

PetroAcademy Login Credentials

For sessions with scheduled instructor-led virtual sessions: Upon payment of tuition, participants will be sent their login credentials, WebEx links for virtual instructor-led sessions, Getting Started Guides, etc. within 5 days of the PetroAcademy start date.

For sessions without instructor-led virtual sessions: Upon payment of tuition, participants will be sent their login credentials and Getting Started Guides within 5 days of receipt of payment.

Test-out of Skill Modules

Participants are able to test-out of the core and fundamental skill modules within a PetroAcademy session. Once the participant has access to PetroAcademy, he/she will have the option to complete the post-assessment of each skill module. A passing score will allow the participant to receive a completion for this skill module and progress to the next skill module in the sequence.

Virtual Class Recording

To allow registered participants to review the training session asynchronously and to ensure that the training being provided meets the PetroSkills standards, the training session may be recorded or monitored and reviewed after the training session by registered participants, as well as PetroSkills resources for course quality and improvement.  

CERTIFICATES

A Certificate of Completion is awarded to each participant who satisfactorily completes the course and will be emailed upon completion of the session.

DISCLAIMER

PetroSkills and John M. Campbell & Co. reserve the right without payment of consideration to videotape, film, photograph and /or record course sessions and course participants in any media type and to alter or edit these images for use in its publications, including website entries.

PetroSkills and John M. Campbell & Co. may use participant contact information (mail, email, telephone or fax) for the following limited purposes: (i) to provide updated class information, (ii) to request your help in evaluating PetroSkills and John M. Campbell & Co. courses and materials, and (iii) to provide information concerning future course offerings.

The use of any recording device (audio or video) by participants during a PetroSkills and John M. Campbell & Co. course is strictly prohibited. The unauthorized use of a recording device during a PetroSkills and John M. Campbell & Co. course presentation shall be grounds to remove the participant and confiscate or destroy the related recording. No portion of any PetroSkills and John M. Campbell & Co. course may be recorded digitally, on film, video tape, audio tape or other recording device or be reproduced photographically or by any sight or sound device. All PetroSkills and John M. Campbell & Co. course presentations are the sole property of PetroSkills and John M. Campbell & Co.