DESIGNED FOR
Current or soon-to-be-promoted first-line and mid-level supervisors responsible for the daily performance of a work unit and the personnel in that unit
COURSE DESCRIPTION
Why would any company expend hundreds of thousands of dollars to seek, recruit, and hire the best employees then leave their development and performance to "lucky chance" through ineffective supervision or management? Unfortunately that "chance" occurs every time an employee is promoted to a supervisory position without training in the techniques and practices of effective supervision and management.