About
Whether you're designing a new process or improving an existing one, process analysis is a critical skill for identifying improvement opportunities and evaluating future-state designs. This course equips you with a practical framework to apply process analysis techniques across a wide range of business contexts and process types.
You’ll gain a deep understanding of how to:
- Understand and apply foundational process analysis principles
- Select and use the right analysis techniques based on process goals, scope, and context
- Identify process requirements, resource needs, and cost implications
- Evaluate workflows, timing, risks, and reliability
- Apply Lean Six Sigma concepts
- Avoid common pitfalls like analysis paralysis and solution bias by focusing on value-driven decision-making
Target Audience
- Process analysts, process owners, and process management professionals
- Continuous improvement leads, change managers, and transformation teams
- Anyone responsible for evaluating or improving business processes
This course is designed to be accessible to both newcomers and experienced professionals, offering foundational knowledge as well as advanced techniques applicable across industries and organizational roles.
You Will Learn
- Understand the role of process analysis and how it is applied within process management and continuous improvement contexts
- Define the principles and best practices of process analysis techniques across various industries and methodologies
- Establish the best use of analysis techniques based on process goals, scope, and environment
- Conduct risk and reliability assessments, including techniques such as FMEA and mistake-proofing (Poke Yoke)
- Evaluate resource needs and process costs, and understand their impact on process performance and decision-making