About
APQC’s Using Benchmarks to Improve Performance course is designed for professionals who want to leverage benchmarking as a strategic tool for organizational growth. This course moves beyond the technical “how-to” of benchmarking, guiding participants through the practical steps of scoping, planning, and applying benchmarking insights to achieve measurable business impact.
Participants will learn to critically assess benchmarking data and translate findings to drive process improvement and foster a culture of continuous improvement. Through proven practices and real-world examples, the course equips leaders and decision-makers to use benchmarking effectively, whether validating current performance, identifying growth opportunities, or building a compelling business case for change.
Target Audience
- Targeted at mid-to-senior level leaders, business unit managers, VPs, strategic planners, and those responsible for performance improvement
- Also valuable for anyone involved in strategic planning, quality, operational excellence, transformation, change management, and business analytics.
You Will Learn
- Articulate the strategic value of benchmarking
- Scope and plan benchmarking efforts
- Evaluate and apply benchmarking data for business outcomes
- Connect benchmarking insights for broader organizational impact
- Analyze and implement benchmarking results to enhance organizational performance
- Lead and influence benchmarking initiatives that align with business needs