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My New-Hire Engineers Have a Lot of Theory Training, But No Operations Sense

...How to Instill Practical Operations, Control, and Safety Sense to New-Hire Engineers

So you are an early career engineer, or have recently hired a cohort of engineers, and find that gaining practical operations sense is a challenging barrier. Engineers rarely have an opportunity to “drive the car,” and at times this lack of operations experience can cause friction between engineers and plant operators.

The webinar shows you how to examine your process from an operations mindset. This includes developing cause and effect relationships for the process that may be based on system inefficiencies or other unknown external factors, rather than what the theoretical performance of all equipment and systems should be. A general example of a fractionation column will be used in the webinar.

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Webinar Objectives

  1. To help participants develop cause and effect relationships between a distillation system that includes equipment inefficiencies or common plant upsets

  2. Present troubleshooting techniques for engineers that focus on the following categories: equipment, instrumentation, utilities, process, people, environment and upstream/downstream

  3. Gain perspective of an operator and why they may be reluctant to implement your new control strategy

  4. To provide participants an opportunity to network with others using virtual breakouts


What Will Attendees Learn?

  1. Participants will be presented a systematic method of developing cause and effect relationships for common plant equipment and systems

  2. Participants will be presented an operations-based troubleshooting technique that can be utilized on the job

  3. A demonstration on layering process control to a distillation system and the challenges this may present to operators during abnormal conditions


Who Should Attend?

This webinar is particularly valuable for early-career process engineers, controls engineers, chemical engineers, mechanical engineers, managers, as well as personnel involved in the training of newly hired plant engineers. Webinar attendees will learn that navigating a successful energy career with resilience and forethought is possible and rewarding.


About the Presenter

DONALD GLASER holds the position of Vice President, Simulation Solutions. Don was the founder of Simulation Solutions, Inc. prior to its recent acquisition by PetroSkills. Don has spent his entire 46-year career in the business of developing and providing Operator Training Simulators and related Simulator-based Operations and Troubleshooting Courses.

Don’s former company has been a leader in providing PC based dynamic Simulators. These Simulators have been used in over 230 locations in 30 countries on 6 continents.Don also developed a successful and proven comprehensive 5 step approach to Simulator-Based-Training called INSTO™. This immersive and collaborative approach combines innovative student-driven learning with simulator-based exercises that provide for “Hands-On/Minds-On Training for Operators.” Since 2011, Don has conducted over 85 training sessions for more than 800 process operators in the US and overseas.

Don also developed the market for both 4-year Chemical Engineering College and Universities as well as 2-year Process Technology colleges. Don has been a charter member of the United States Military Academy’s Chemical Engineering Advisory Board. Don has authored or co-authored numerous articles and technical papers about Operator Training and is a recognized expert in this field. Don holds a BS in Chemical Engineering from Lafayette College, Easton, PA. (1974).


MATTHEW GARVEY holds the position of Engineering Manager, PetroSkills Simulation Solutions. Matthew delivers on-site training promoting operations excellence for refining and chemical plant personnel utilizing generic process simulators. The most popular courses that Matthew teaches focus on separation units and furnaces with a target audience of console operators.

Since 2014, Matthew has conducted over 75 training sessions for 800 process operators in the US and overseas. In addition to co-teaching these 2-Day Troubleshooting courses, Matthew develops and maintains the INSTO Methodology and generic simulator library of which these courses are centered around.

Matthew also works closely with institutions in the education sector to provide process operations and process safety training for both 4-year Chemical Engineering students, as well as 2-year Process Technology students. Matthew has been a member of the U.S. Military Academy's Chemical Engineering Advisory Board since 2015.

Since 2015, Matthew has had the opportunity to guest lecture for a Process Safety course offered at Columbia University on an annual basis. Matthew has co-authored 5 technical papers along with Dr. Robert Bozic (Columbia University) and Donald Glaser (Simulation Solutions) exploring the implementation of process simulation within the chemical engineering curriculum.

Specifically, Matthew's work with Columbia University has led to the 2019 creation of the "ChemE-Sports" competition which had 14 teams from different universities compete at the Annual AIChE Student Conference to promote process safety at the undergraduate level. Matthew holds a BS in Chemical Engineering from Rutgers University (2014) and is pursuing an MBA from University of Delaware (expected 2021).

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